FREQUENTLY ASKED QUESTIONS

General

General

If no day is specified by the host organization, then it is advisable to arrive a day or two before the start of the program, between 7am and 10pm. You must always wait for confirmation of your registration to take your plane tickets!

For the return, the departure is either on the last day of the program or the next day. In general, flights must be taken in the evening in the first case, or in the morning in the second.

In order to find the best advice for your visa procedures or covid conditions, you can go to the France Diplomatie website which gives advice to travelers by country.

When you go abroad, remember to register on Ariane to stay informed about the health and political situation in the country of destination.

In order to respect the norms, customs and culture of local communities, your clothing must not be too short, too tight or even transparent. In concrete terms, here is what you can wear and what you cannot put on:

YES :

  • T-shirt and trousers covering shoulders and knees
  • Sandals or closed shoes
  • Long, loose skirts
  • Jewelry, make-up and other accessories for outings

NOPE :

  • Too short/tight tank tops and t-shirts
  • Shorts, leggings, bermudas or pants that are too tight
  • Visible piercings and tattoos

For medical internships: work clothes are not provided, don’t forget to put them in your suitcase!

Yes, remember to take an adapter, checking the compatibility with your destination! The easiest way is to buy a universal adapter at the airport or online before departure. You can consult this site to see the different models.

We advise you to bring a Visa or Mastercard and to withdraw cash from an ATM at the airport of arrival. Do not take too much cash (the equivalent of 100 to 200€ maximum), and prefer payment by credit card for large sums. It’s even more economical!

When packing your suitcase, consult this site to find out the weather forecast to bring appropriate outfits.

That is, is wifi included? This is indicated in the description of each project, but it is often available. However, don’t expect a connection as efficient as in Europe! You can always buy a SIM card at the airport when you arrive, for better prices.

In most programs, small groups (2 to 4 people) are accommodated together. For larger groups, you can be divided into 2 sub-groups, and distributed in rooms or even different establishments. However, you will remain geographically close to each other.

Our advice: be flexible! Everyone does their best to give you the best possible experience, even if there are many unforeseen events, different cultures… Adapt and the experience will only be more enriching and beneficial!

Airport reception and transfer to accommodation are always included. For daily transport to the project, it depends on the distance as well as the destination, but it is indicated in the estimate.

Breakfasts and dinners are in most projects included. Many also include lunch. You will usually eat traditional meals with a single dish. The starter + main course + dessert combination is typically Western, don’t expect structured meals like this!

Sheets, pillows and blankets are at your disposal in your accommodation. Just think of your towel and washcloth!

It depends on the destinations. This is rare in Asia since home laundry services are very inexpensive, around €2 per kilo, and are much more practical: we pick up your dirty laundry and in 24 hours you have it clean and folded, brought home!

We advise you to take a padlock for your suitcase, or for a locker when there are some on site, to secure your valuables (telephone, computer, cash, etc.) when you are not in the accommodation. .

Sometimes it is possible to install a mosquito net in your bedroom, but nothing is less certain. So wait until you’re there, but you can always bring good mosquito protection and long-sleeved t-shirts!

You benefit from support throughout your stay, and are taken care of on site by our partner organisation. However the spoken language remains English, and Spanish in Latin America. If you have any questions or remarks, please contact the project coordinators directly, who will help you quickly and efficiently due to their proximity and experience. We are also always there for you!

Donations are always welcome! Both in the form of educational and school materials, as well as games! For clothing, the distribution is more complex. Hospitals no longer need medical equipment.

The NGO informs you of your schedule upon your arrival, and two weeks before for services and duty stations for medical projects. Your weekends will remain free to travel and discover your destination.

Rest days vary, but generally remain Saturdays and Sundays. The teams on site will advise you on the best places to visit, optional activities to do, because of their knowledge of the region. There is also the possibility of negotiating a few free days for longer excursions…